Shipping policy
Shipping Policy
Last updated: April 1, 2026
Thank you for shopping with Delurj. This Shipping Policy explains how we process and deliver your orders.
1. Order Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
In case of high order volume, processing times may be slightly delayed.
2. Shipping Time
Estimated delivery times vary depending on your location:
- United States: 7–15 business days
- Europe: 7–15 business days
- Canada & Australia: 10–18 business days
- Rest of the world: 10–20 business days
Please note that these are estimated delivery times and may vary.
3. Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping promotions from time to time.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 2–5 days to update.
5. Delays
We are not responsible for delays caused by:
- Customs clearance
- Shipping carriers
- Weather conditions
- Incorrect shipping information
6. Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
7. Lost or Stolen Packages
If your package is marked as delivered but not received, please contact the shipping carrier first.
If you still need assistance, contact us at:
8. Customs, Duties and Taxes
International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer.
9. Split Shipments
In some cases, your order may be shipped separately to ensure faster delivery.
10. Contact Us
If you have any questions about your order or shipping, contact us: